Compares them to the range of behaviors associated with effective interaction, and gives specific suggestions on how to modify your behavior in order to be more effective.
After studying the report you will be able to answer the questions:
Your rating profile (arrows) compared to the optimum range (green).
A complete bibliography of SYMLOG-related articles and research, relevant to the iea, is available through SYMLOG Consulting Group. Contact them at www.symlog.com.
Among the works more prevalent in the development of the Interaction Effectiveness Assessment® instrument are:
Bales, R. F. (1950). Interaction Process Analysis. Cambridge, MA: Addison-Wesley. Reprinted 1976, University of Chicago Press.
Bales, R. F. (1970). Personality and interpersonal behavior. New York: Holt, Rinehart, and Winston.
Bales, R. F., & Cohen, S. P., with the assistance of S. A. Williamson (1979). SYMLOG: A system for the multiple level observation of groups. New York: Free Press.
Bales, R. F. (1984). Texts for “YOURVIEW,” an interactive computer program. San Diego, CA: SYMLOG Consulting Group.
Bales, R. F., Cowen, M. A., & R. J. Koenigs (1986). Interpersonal Effectiveness Profile. San Diego, CA: SYMLOG Consulting Group.
Bales, R. F. (1999). Social interaction systems: Theory and measurement. London: Transaction Publishers.
Cowen, M.A. (1998). The relationship between behavior and value assessment of leader/managers by their coworkers in organizations (unpublished dissertation). Ann Arbor, MI: UMI.
Hare, A.P., Sjovold, E., Baker, H.G., & J. Powers (2008) (eds.). Analysis of social interaction systems: SYMLOG research and applications. Lanham, MD: University Press of America,® Inc.
The iea shows you which of your behaviors are within the effective range, and which fall out of range. Fortunately, you can modify your own behavior to be more effective in all your interactions.